Privacy Policy

Privacy Policy

Last updated: 05/01/2026

This Privacy Policy explains how Soulfix (“App”, “we”, “us”) collects, uses, and protects your information when you use our mobile application and related services (“Service”).

1) Information we collect

a) Information you provide

  • Email address (if you choose to contact us or request a copy of your journal entries)

  • Journal entries, reflections, notes, or form submissions (if you use these features)

b) Automatically collected information

  • Device information (device type, operating system)

  • App usage data (e.g. sessions, features used, crashes)

  • Anonymous analytics data to improve app performance

We do not collect sensitive personal data unless you voluntarily provide it.

2) How we use your information

We use your information to:

  • Provide and improve the App and its features

  • Manage subscriptions and restore purchases

  • Send journal entry copies only if you request them

  • Respond to support requests

  • Analyze app performance and user experience

3) Health & wellbeing disclaimer

Soulfix provides meditation and wellbeing content for educational and personal development purposes only.
We do not collect medical data and do not provide medical or psychological treatment.

4) Subscriptions & payments

All payments and subscriptions are processed by Apple App Store or Google Play Store.
We do not store or have access to your payment details.

5) Data sharing

We do not sell your personal data.

We may share limited data only with:

  • App analytics providers (anonymous data only)

  • Apple / Google services for subscription management

  • Legal authorities, if required by law

6) Data storage & security

  • Your data is stored securely using industry-standard protections

  • We take reasonable measures to protect your information from unauthorized access

  • No system is 100% secure, but we continuously improve our safeguards

7) Your rights

Depending on your location (including the EU / GDPR), you may have the right to:

  • Access your data

  • Request correction or deletion

  • Withdraw consent (where applicable)

To exercise your rights, contact us at soulfixapp@gmail.com

 

8) Changes to this policy

We may update this Privacy Policy from time to time.
The “Last updated” date will reflect any changes.

9) Contact us

If you have questions about this Privacy Policy, contact:
📧 soulfixapp@gmail.com